Macadamias Online

Terms and Conditions

Before placing your order, please read through our terms and conditions. Your placement of an order shows your acceptance of these terms and conditions. You are bound by these Terms of Use and should review them whenever you are using this website and making a purchase.

Sale of Products

All prices include GST and are in Australian dollars. Shipping is calculated in your shopping cart. Images are for example only. All prices are subject to change without notice.

Intellectual property

The materials displayed on this website, including all editorial materials, information, photographs, illustration, artwork and other graphic materials, and names, logos and trademarks, are the property of Macadamias Australia and are protected by copyright, trademark and other intellectual property laws. Any such content may be displayed and printed solely for your personal and non-commercial use. You agree not to reproduce, retransmit, distribute, disseminate, sell, publish, broadcast or circulate any such material to any third party without the prior written consent of Macadamias Australia. Macadamias Australia does not grant any licence or right in, or assign all or part of, its intellectual property rights in the content or applications incorporated into the website or in the user interface of the website.

Accuracy

Care has been taken to ensure that the products and descriptions of them on this site are accurate. We do not, however, promise or represent that it is accurate or free from errors or omissions and we reserve the right to make any necessary corrections. You should enquire with us directly to ensure the accuracy and currency of the material you seek to rely upon.

Security information

At the time that you place your order and are asked to supply personal information you enter a secure environment. You should note that credit card numbers will not be stored on the website and will never be made publicly available. All information concerning your order can only be viewed by members of the Macadamias Australia team with authorised access to that information.

Shipping Policy

Orders will be processed within 3 business days* of payment and shipped via Australia Post. Delivery time frames depend on postal destination. For delivery to more remote or rural areas, please allow 7-10 days.

*Macadamias Australia endeavors to adhere to three business days for order processing & packing. In the event that your order may be delayed, this will be communicated via email. 

An express post option is available to purchase during the ordering process. 

A signature on delivery option is available to purchase during the ordering process – if this option is not selected Macadamias Australia cannot be held responsible for lost packages.  

Macadamias Australia recommends using the express post and signature on delivery options for delivery of Chocolate products. Macadamias Australia endeavours to ensure that your chocolate product arrives at the destination in the best possible condition. If your order is placed on a Friday, we may send your product(s) on the following Monday so that the product(s) do not sit in a delivery depot over the weekend. Every care is taken to ensure products are delivered in good condition. Macadamias Australia cannot be held responsible for damage of any kind whilst in transit.

Returns

Returns will be accepted in the case of the quality of goods being unacceptable. Returns will also be accepted in the instance of an order being incorrectly fulfilled.

Every care is taken to ensure products are delivered in good condition. Macadamias Australia cannot be held responsible for damage of any kind whilst in transit.